Your business, running like it should.
Websites, custom software, and AI systems for Charlotte-area businesses — built by someone who spends his day job keeping a multi-location operation actually running, not just pitching it.
Three ways in, one goal: less friction running your business.
Websites
A site that loads fast, shows up in search, and actually gets you calls or bookings — not a template with your logo pasted on top.
Custom Software & Apps
Tools built around how your business already runs — scheduling, intake, internal tracking — instead of forcing you into someone else's workflow.
AI for the Business You Already Have
Automate the repetitive stuff — follow-ups, reporting, first-pass customer replies — so you and your team spend time where it actually counts.
Built by an IT guy, not an agency.
I'm Ian. By day, I run the hardware, network, and systems side of IT for a multi-location retail group across the Southeast — the kind of job where "it doesn't work" isn't a hypothetical, it's a ticket queue.
That's the background Crown Town Tech runs on: I care more about whether something actually works for the people using it every day than whether it looks impressive in a pitch deck. If I build you a site, an app, or an AI workflow, it's because it solves a real problem you're dealing with right now — not because it's trendy.
- Based in
- Charlotte, NC
- Day job
- IT & systems for a multi-location dealership group
- This work
- Websites, custom software, AI automation
A good fit if —
- — You run a Charlotte-area business and your website hasn't kept up with the business itself.
- — You've got a manual process — scheduling, quotes, follow-ups — eating hours every week that AI could take off your plate.
- — You want a real conversation about what's actually possible, not a sales call dressed up as a "strategy session."
- — You'd rather work with one person who answers the email than a rotating account team.
Let's talk about your business.
Send a note with what you're running into — a slow site, a manual process, a "there's got to be a better way" moment. I'll reply myself.
Prefer to skip the form? Email ian.rj.powell@gmail.com or call 980-355-4416 directly.